Privacy Policy

Upon arrival, you will be welcomed by a counsellor and administrative personnel who will assist you with our admission process. We will review forms with you that describe client and facility responsibilities and provide CHRC with informed consent to deliver your clinical and medical treatment. Any questions you have will be answered and, once settled in and when ready, you will be provided with orientation and a tour of the facility.

We follow strict federal and provincial privacy regulations and internal policies to ensure a safe and structured recovery environment that adheres to our clients’ rights and confidentiality. To protect your rights and responsibilities as a client undergoing substance abuse treatment, Canadian Health Recovery Centre is compliant with the following:

Ontario Personal Health Information Protection Act (“PHIPA”) and the Personal Information Protection and Electronic Documents Act (“PIPEDA”). Any information supplied by the Client to CHRC under this Agreement is subject to PHIPA and PIPEDA.

We ask that all families respect the privacy of patients and others. Canadian Health Recovery Centre will not disclose information about any individual or agency without your written consent except in legal circumstances or medical emergencies or special circumstances as outlined in your intake package.

Your individual care and health information are shared confidentially among the Canadian Health  Recovery Centre’s multidisciplinary treatment team for the purposes of therapeutic assessment, development, and facilitation of your treatment plan, and evaluation of effectiveness and quality of services.